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Refund & Return Policy

 

Refund & Return Policy

Last Updated: May 24, 2026

At Shree Fashion Jewellers, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please read our Refund & Return Policy below.

1. Return Eligibility

We accept returns under the following conditions:

  • The product must be unused and in original condition

  • Return request must be made within 7 days of delivery

  • Product should include original packaging and accessories

  • Damaged or defective products must be reported within 24 hours of delivery

2. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Used or damaged products

  • Customized or personalized jewellery

  • Items purchased during clearance or special sale offers

  • Products damaged due to improper handling by the customer

3. Refund Process

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method where applicable

  • In some cases, store credit or exchange may be offered

4. Exchange Policy

Customers may request an exchange for:

  • Wrong product received

  • Defective item

  • Size or design issues (subject to availability)

Exchange requests are subject to product inspection and approval.

5. Return Shipping

  • Customers may be responsible for return shipping charges unless the return is due to our mistake

  • We recommend using a trackable shipping service for returns

6. Cancellation Policy

Orders can only be cancelled before shipment. Once the order has been dispatched, cancellation requests may not be accepted.

7. Contact Us

For returns, refunds, or exchange requests, contact us at:

Shree Fashion Jewellers
📧 Email: shreefashionjewellers@gmail.com
📞 Phone: +91 6289181965
📍 Location: Mehus, Sheikhpura, Bihar, India

Thank you for shopping with Shree Fashion Jewellers.

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